FAQ
Monday -Thursday drop off times are between 7am and 9am and pickup is between 4pm and 6pm.
Friday – Sunday, drop off is between 8 and 10am, and pickup is between 3pm and 5pm.
We encourage prospective customers to come and tour our facility. Tours are offered by reservation any day between 10 and 4.
The Prestige Kennel and Pet Services Holiday schedule is on effect for the following days:
- Memorial Day (Monday May 30th)
- July 4th (Monday)
- Labor Day (Monday)
- Thanksgiving (Thursday)
- Christmas Eve/Day (Saturday/Sunday)
- New Year’s Eve/Day (Saturday/Sunday)
ALL the listed dates above require a 3-night minimum if your stay includes that holiday. There will not be any drop off or pick up options on these dates.
Due to the volume of reservation requests received for these dates, you will be asked to secure your reservation with a one-night, non-refundable deposit. That deposit will be applied to your total when you check out. However, if you cancel the reservation for any reason, you will forgo that one-night payment.